Credibility
Please find below comments from our clients on the work they have
commissioned us.
Customer Satisfaction Analysis Tool
Feedback from GfK Automotive:
“We never have problems with the website – this is by far the most stable platform that I’ve had the pleasure to work on – we do daily web checks which I am tempted to scrap because the website is 100% stable! MCT said that the website is easy to use and useful, stable, and they seem to have a vision which focuses on the application being rolled out to all of their dealers/brands representatives”
Ministry of Justice (NOMS)
Matrix developed, hosted and deployed a web-based dashboard that takes in 250,000 new records per day.
“support provided by Matrix has been excellent throughout the process, one of the best relationships with external suppliers I have ever had”
Read more »
Read less »
Matrix has an ongoing relationship with the Ministry of justice dating back to 2006 to provide web based data collection and reporting services for its Performance Management Team. Our tool provides stakeholders across the justice system with data collection, validation, collation, reporting and collaboration tools to facilitate the data collection of key performance indicators, including deaths in custody statistics. Matrix has supported corrections staff to migrate from a paper-based data reporting system to an automated web-based data collection tool with significant benefits in terms of speed and data quality. The MOJ continue to commission further expansions to the tool, recognising that our system is the most cost effective option for providing the business intelligence they need at the right time. The tool enables staff throughout the UK corrections system to integrate data collection and analysis, produce standard statistical tables for release via the web in various formats, export standard analytic files according to client specifications and transmit files in formats readily readable by a variety of statistical software such as SPSS and SAS. This tool currently holds 34 million records (24 million of which have around 40 fields) and has an expected growth of 20 million records per year. The tool has been verified by Ministry of Justice as meeting cyber-security requirements for transferring and storing data with the protective marking ‘restricted‘.
Performance Management Hub Tool
Matrix developed a tool that draws together disparate data and provides a range of drillable performance reports and dashboards.
“Supportive and innovative in their approach to our requirements. The input from various team members and subsequent analysis of our data has brought about a step change in the way we deal with our data reporting. This allowed us to gain a level of transparency across our systems and reporting that were previously missing.”
Charter Safety Hub Tool
Matrix developed the risk management system (Environmental, Insurance, Health & Safety) across the groups global divisions.
“Matrix has been a true “partner” in this project, helping in design process, challenging old ways of doing things and coming up with positive suggestions for improvement. The application continues to develop and improve to meet both local and central needs.”
Read more »
Read less »
This is an online Environmental Health and Safety (EHS) tool designed and managed by Matrix alongside Charter’s Risk Management Director. It helps reduce work-related injuries while providing more cost effective and responsive risk management. The software is also used to measure and minimise Charter’s environmental impacts. The system has extensive reporting capabilities providing group and local managers with summaries of incident types, number of lost work days, media coverage, health and safety audits and all other aspects of health and safety requirements. This reporting is all ‘live’ and immediate. Workflows are based on country specific statutory requirements provided by the Health & Safety Executive in the UK and OSHA in the US. EHS Incident reviews and Management Reporting are built in and the software provides a group wide EHS Balanced Scorecard and automatic language translation (from local to English) to ensure accurate incident reporting capture.
